eMerchantClub Support

Help when you need it. Real people when you want them.

Start with the eMerchantClub Learning Center for clear, step-by-step guidance. Ask Echo anytime for quick support, or contact our Tech Support team when you need help with your specific account.

The right help, without the runaround

Most questions can be handled immediately through the Learning Center or Echo. Our Tech Support team is available for account-specific assistance.

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Best place to start

Learning Center

Search step-by-step guides covering website setup, login help, products, payments, orders, marketing, customization, and more.

Open the Learning Center  →
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Available anytime

Ask Echo

Ask a support question in plain English and Echo can walk you through common tasks one step at a time.

Chat with Echo  →
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Talk to a real person

Tech Support

Need help specific to your account or website? Our support team is available by phone.

Call 877-384-4691
NEW LEARNING CENTER

Find the answer and keep moving

Our new Learning Center gives you one clean place to search eMerchantClub instructions, browse help by topic, and open complete guides without leaving our website.

✓ Website setup and management
✓ PayPal and Stripe guidance
✓ Products and warehouse help
✓ Orders and fulfillment
✓ Marketing and driving sales
✓ New-member guidance
Visit the Learning Center  →
eMerchantClub Learning Center
Available 24/7
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Getting Started
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Website Management
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Payments
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Driving Sales
ECHO SUPPORT ASSISTANT

Ask a question. Get a next step.

Echo is designed for quick support questions and guided instructions. If you need help setting up payments or working through a common website task, just ask.

Echo is ready

Get step-by-step help

Ask Echo questions about your eMerchantClub website, payments, setup, and common support issues.

Setting up your payment processing?

Echo can guide you through PayPal or Stripe one step at a time.

Setting up PayPal? Ask Echo to walk you through the setup process.
Setting up Stripe? Get step-by-step instructions directly in the chat.
Try asking: “Walk me through setting up PayPal step by step.”   or   “Show me how to set up Stripe step by step.”
Chat with Echo
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Sometimes you just need a real person. For account-specific assistance, website issues, or anything that requires hands-on support, call the eMerchantClub Tech Support team.
Call Tech Support  →
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